If you have a PingOne for Managed Service Providers account, you can change either the MSP ID value, the Account Name value, or both, for one of your customer accounts.
You'll choose a customer account to modify. You need either to be a Global Admnistrator to change the assigned MSP ID or the Account Name.
- Select the Customers tab.
Expand the account details for the selected customer and click the edit icon.
The MSP ID and Account Name fields are now editable.
- Enter a new value for either MSP ID, the Account Name, or both and click Save.