You need to be either a Global Administrator, Identity Repository Administrator, or have at least User Manager entitlements to disable a directory user.

Disabling a directory user revokes the current user session and removes user access to any of the PingOne services or applications for your account. You can subsequently re-enable the user.

  1. Go to Users > User Directory > Users.
  2. For the user to disable, click the down-arrow next to Details and click Disable.
    PingOne access for the selected user is disabled. You can choose to re-enable the user using this same process whenever you like.
  3. Repeat these steps for any additional users to disable.