Troubleshoot an AD Connect update - PingOne for Enterprise
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- You updated an AD Connect with IIS installation to AD Connect and SSO is
broken.
- See this Ping Knowledge Base article for
instructions to correct the issue.
- AD Connect installer did not download.
- If for some reason the AD Connect installer is not automatically downloaded to the
AD Connect host during an auto-update, you will need to manually install the new
version of AD Connect.
- Rolling back to a previous version.
- If necessary, you can roll back to a previous version of AD Connect. Just uninstall
the existing AD Connect version and install the desired version. If you decide you
want to upgrade at some point, you will need to authorize the auto-update.