If you're using PingOne for Enterprise Directory as an identity repository, and your organization uses PingFederate, you should have PingFederate verify user credentials stored in the PingOne for Enterprise Directory. You don't need to make any configuration changes in PingOne for Enterprise when you configure the PingOne for Enterprise Directory Password Credential Validator in PingFederate.


We implement rate limiting on PingOne for Enterprise Directory APIs to maintain a high quality of service for all our customers. Rate limiting restricts any one API client from flooding PingOne for Enterprise Directory APIs with an unusually high amount of traffic, which could affect usage of PingOne for Enterprise Directory by other customers. If a customer reaches the defined rate limit, the PingOne for Enterprise Directory API responds with a 429 HTTP status code Too Many Requests.

If your integration hits the rate limit, you must reduce the rate at which your API client is making requests in order to complete any further API calls successfully. The enforcement of an API rate limit is standard practice for software as a service (SaaS) services. If rate limits are negatively affecting your usage of the PingOne for Enterprise Directory API, contact our support team to review your integration.

  1. To get the API credentials for your account, go to Setup > Directory Settings > Credentials.

    For more information on API credentials, see View or renew directory API credentials.

  2. Configure thePingOne for Enterprise Directory Password Credentials Validator.
    For more information, see Configuring the PingOne for Enterprise Directory Password Credential Validator in the PingFederate documentation.

    The credentials for PingOne for Enterprise Directory users are then verified through PingFederate as well as PingOne for Enterprise. SSL is used to send the credentials to PingOne for Enterprise from PingFederate.

To enable users to change or reset their passwords, see Changing user passwords for PingFederate Bridge .