Connect an existing customer to a new application by creating a new application connection using the same customer details.
- Create a new connection:
When choosing which applications to add to the connection, select only the new
applications you want to add.
If you select applications that are part of an existing customer connection, PingOne SSO for SaaS Apps attempts to create a duplicate application connection, which results in an error.
When entering the Customer Email and Customer
ID (idpid), use the same values as the existing connection for
To find the email and
idpidvalues for an existing customer connection, go to Customer Connections and click Details for the appropriate customer connection.
- Complete the rest of the connection creation process as normal.
PingOne SSO for SaaS Apps adds your new application to the existing customer connection.