If your universal certificate is about to expire or has expired, you must update it.
For application connections that are multiplexed, or are manually configured customer connections, the PingOne SSO for SaaS Apps universal certificate is the primary and renewal certificate, used for both verification and encryption. In these cases, when notified, you need to update the PingOne universal certificate.
Check the Dashboard in the PingOne SSO for SaaS Apps admin portal to see whether a certificate is due to expire. PingOne SSO for SaaS Apps will also send you an email notifying you when the universal certificate is nearing expiration.
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For manually configured customer connections, to update the PingOne SSO for SaaS Apps universal certificate:
- For all other multiplexed applications, select to update each application that uses multiplexing and update the certificate. See Adding or updating a SAML-enabled application for instructions.