Ensure that:

You create policy contracts in the PingFederate administrative console.

  1. Go to Authentication > Policies > Policy Contracts and click Create New Contract.
  2. On the Contract Info tab, in the Contract Name field, enter a name for the contract. Click Next.
  3. On the Contract Attributes tab, extend the contract if desired. Click Next.
  4. On the Summary tab, review your configuration and click Done.