Page created: 6 Nov 2019
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Page updated: 25 Mar 2020
| 1 min read
8.0 Product PingDirectory IT Administrator Administrator Audience System Administrator Product documentation Content Type Administration User task Troubleshooting IT Operations Software Deployment Method PingDirectoryProxy Capability Directory
- Go to the server root directory.
-
Use the collect-support-data tool. Make sure to include the
host, port number, bind DN, and bind password.
$ bin/collect-support-data --hostname 127.0.0.1 --port 389 \ --bindDN "cn=Directory Manager" --bindPassword secret \ --serverRoot /opt/PingDirectoryProxy --pid 1234
- Email the zip file to your Authorized Support Provider.