Note:

Running the installer from the command line requires administrator permissions.

  1. Download the PingID desktop app installer from the PingID desktop download page.
  2. Open a Command Prompt window with administrator permissions.
  3. Create a .bat or .cmd file containing the following commands for the PingID desktop app, or run the installer directly from the command line, to supply the parameter values.
    <full filepath of the PingID desktop installation>\PingID-<version>.exe [/SILENT][/VERYSILENT] [/TASKS="roaminguserprofiles"] [/SUPPRESSMSGBOXES] [/SP-] [/LOG=<full output log filepath>][/DIR<full_dirpath>]

    The following table describes each parameter value.

    Parameter Description

    /SILENT or /VERYSILENT

    The background window and installation progress window are displayed by default. To hide them, include one of the following parameters.

    /SILENT
    Hides the background window and shows the installation process window.
    /VERYSILENT
    Hides the background window and the installation process window.

    /TASKS="roaminguserprofiles"

    To add support for roaming user profiles, append this parameter. Available for version 1.5.3 and later. There are several conditions to its use.

    When the parameter is not used in a fresh installation:

    • When using the /SILENT or /VERYSILENT parameters, the UI is not shown and the roaming profile setting is unavailable.
    • Otherwise, the roaming profile setting is shown in the UI unchecked, and can be changed by the user.

    When the parameter is used in a fresh installation:

    • In SILENT or VERYSILENT mode, the UI is not shown and roaming profile is used.
    • Otherwise, the roaming profile setting is shown in the UI as checked, and can be changed by the user.

    For an upgrade from a previous version or reinstall of the same version:

    • This CLI setting is ignored.
    • In SILENT or VERYSILENT mode, the UI is not shown. The previous installation setup is maintained.
    • Otherwise, the UI will be shown but the roaming profile check box will be not be shown.

    /SP-

    Disables the prompt "This will install... Do you wish to continue?" that appears by default when the installation starts.

    /SUPPRESSMSGBOXES

    Instructs the installer to suppress message boxes. It only has an effect when combined with /SILENT or /VERYSILENT. The default response in situations where there's a choice is:

    • Yes in Keep newer file? situations.
    • No in File exists, confirm overwrite situations.
    • Abort in <full output log filepath>Abort/Retry situations.
    • Cancel in Retry/Cancel situations.
    • Yes (continue) in DiskSpaceWarning, DirExists, DirDoesntExist, NoUninstallWarning, ExitSetupMessage,and ConfirmUninstall situations.
    • Yes (restart) in FinishedRestartMessage andUninstalledAndNeedsRestart situations.

    /LOG=
    • /LOG< without an assigned value will create a log file in the user's TEMP directory, detailing file installation and actions taken during the installation process.
    • /LOG=<full output log filepath> allows you to specify a fixed path or filename to use for the log file. If a file with the specified name already exists, it will be overwritten. If the file cannot be created, the installer will abort with an error message.
    /DIR=<full_dirpath> Defines the path to which you want to install the app. A fully qualified pathname must be specified in the format x:\directorypath. If no path is defined, the default path is used.
    C:\Users\Admin\Downloads\PingID-1.5.0.exe /VERYSILENT /SUPPRESSMSGBOXES /SP- /LOG="C:\Users\Admin\Temp\Logs\PingIDDesktopAppLog.log"

    This example instructs the installer to install the PingID desktop app, with the following settings:

    • Runs the installer executable, located in the Downloads folder.
    • Does not display the background window and installation progress window (/VERYSILENT parameter).
    • Does not display message boxes and prompts (/SUPPRESSMSGBOXES and /SP- parameters).
    • Sends the log output to a customized destination (/LOG parameter).
  4. To verify the installation, test that a user can open the desktop app instance on their Windows machine and pair their device.

    For more information, see Setting up PingID desktop authentication on Windows .