---
title: Enable backup
description: Enable backup to recover your account if you lose access to your device or reinstall the Keyless app.
component: recognize
page_id: recognize:user-guide:user-guide-enable-backup
canonical_url: https://docs.pingidentity.com/recognize/user-guide/user-guide-enable-backup.html
llms_txt: https://docs.pingidentity.com/recognize/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
section_ids:
  ios: iOS
  android: Android
---

# Enable backup

Backups allow you to recover your account in case:

* You lose access to your device.

* You reinstall the Keyless app.

To enable the backup functionality, make sure you have the most updated Keyless App from the App Store and follow the steps below.

## iOS

Make sure that iCloud Drive is enabled on your device and you have enough space to perform the backup (at least 1 MB):

1. Go to **Settings** > **\[Your Name]** > **iCloud** and make sure **iCloud Drive** is enabled.

2. Open the Keyless app and click the gear icon in the top right corner to go to **Settings**.

3. Check **Enable Backups** and wait a few seconds for the operation to complete.

![Enable backups from the Settings menu](_images/enable-backups-settings.PNG)

## Android

Make sure you have enough space on Google Drive to perform a backup (at least 1 MB).

1. Open the Keyless app and click the gear icon in the top right corner to go to **Settings**.

2. Check **Enable Backups** and wait a few seconds for the operation to complete.