---
title: Resetting a password through the HTML Form sign on page
description: Change your password through the HTML Form sign-on page.
component: solution-guides
page_id: solution-guides:customer_use_cases:htg_password_reset_p1_method_html_form
canonical_url: https://docs.pingidentity.com/solution-guides/customer_use_cases/htg_password_reset_p1_method_html_form.html
revdate: April 29, 2024
section_ids:
  steps: Steps
---

# Resetting a password through the HTML Form sign on page

Change your password through the HTML Form sign-on page.

## Steps

1. Go to the **Sign On** page and click the **Trouble Signing On?** link. ![A screen capture showing the Sign On dialog.](_images/lkb1605644195117.jpg)

2. On the **Account Recovery** page, in the **Username** field, enter the username associated with your account. Click **Send Request**. ![A screen capture of the Account Recovery page. The page displays a username field, requesting the entry to an enable password reset request. The user has the option to click Send Request to progress or Cancel to stop the password reset process.](_images/fab1605644111256.jpg)

3. On the **Reset Your Password** page, enter a new password in the **New Password** and **Confirm New Password** fields. Click **Reset**.

![A screen capture of the Reset Your Password page. The page displays the New Password and Confirm New Password fields, requesting the user to enter and reenter their password change. The user can click Reset to confirm and save the password changes or Cancel to stop the password changing process.](_images/oso1605568287541.jpg)