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Healthcare - CSR Help Desk - Active Directory - User Functions API - Subflow

The Healthcare - CSR Help Desk - Active Directory - User Functions API - Subflow takes account management actions on users.

Purpose

The Healthcare - CSR Help Desk - Active Directory - User Functions API - Subflow accepts a user identifier and an action (enable, disable, or get user account information) as inputs. It finds the user using the identifier, then performs the specified action.

Structure

This flow is divided into sections using teleport nodes:

Identify the CSR action from the input schema.

Uses a PingOne node to identify the user, then uses a function node to set flow variables. A function node then branches the flow based on the desired action, and the flow progresses to the portion of the User Functions section that corresponds with the desired action.

User Functions

Performs an action corresponding to the action input:

  • If the action is getUserAccountStatus, the flow uses a PingOne node to retrieve user information, then uses a function node to determine the correct account status button text. The flow then progresses to the Return Success section.

  • If the action is disableUser, the flow uses a PingOne node to disable the user. The flow then progresses to the Return Success section.

  • If the action is enableUser, the flow uses a PingOne node to enable the user. The flow then progresses to the Return Success section.

Return Success

Sends a success JSON response, indicating that the flow completed successfully.

Return Error

Sends an error JSON response, indicating that the flow completed unsuccessfully.

Input schema

This flow has the following inputs:

Input name Required Description

action

No

The action to be taken during the flow.

identifier

No

The identifier to be used in user lookup.

Output schema

This flow has the following outputs:

Output name Description

p1UserName

The user’s PingOne user name.

p1Email

The email address associated with the user’s PingOne account.

p1emailVerified

A Boolean indicating whether the user’s email address is verified.

accountStatus

The user’s PingOne account status.

pwdLastChange

The date when the user’s password was last changed.

buttonLabel

The button label that should be displayed for the user’s account status.

buttonValue

The action that the button should take based on the user’s account status.

responseData

An object containing additional error parameters.

action

The action that was attempted during the flow.

identifier

The identifier used in user lookup.

Variables and parameters

This flow uses the following variable or parameter values:

Variable name Description

userAccountControl

The user’s account status.

pwdLastSet

The date when the user’s password was last set.