ServiceNow default attributes
The following table shows the default ServiceNow user attributes that can be mapped to PingOne user attributes for user provisioning.
|
This information shows typical attribute mappings, but you are free to map attributes however you like. |
| PingOne Directory attribute | Description | ServiceNow attribute |
|---|---|---|
Username |
The user’s username and ServiceNow login. PingOne uses this value to synchronize pre-existing users in ServiceNow with PingOne. |
Username |
Given Name |
The user’s first (given) name. For example, "Barbara" in "Ms. Barbara Jane Jensen, III". |
First Name |
Family Name |
The user’s last (family) name. For example, "Jensen" in "Ms. Barbara Jane Jensen, III". |
Last Name |
Email Address |
The user’s email address. |
|
Enabled |
The status of the user account in ServiceNow. |
Active |