PingOne Advanced Services

Platform monitoring

The PingOne Advanced Services platform is built on AWS, so we leverage their tools to monitor and support the platform.

These tools include:

  • Amazon CloudWatch, which is used for real-time monitoring of the AWS platform and our applications leveraging the platform.

  • GuardDuty, which is used for intelligent threat detection.

We also use New Relic, an observability platform used to log, track, and analyze data from any digital source in real time.

You are not responsible for monitoring the platform or its infrastructure, so you won’t see any of the alerts sent from these services, but rest assured that we will notify you if your network is affected.

You can also access the Ping Identity status page to see service interruption information, or subscribe to receive alerts regarding particular products or services.