PingAuthorize

Running the collect-support-data tool

Steps

  1. Go to the server root directory.

  2. Use the collect-support-data tool. Make sure to include the host, port number, bind DN, and bind password.

    Example:

    $ bin/collect-support-data --hostname 127.0.0.1 --port 389 \
  --bindDN "cn=Authorize Manager" --bindPassword secret

  3. Email the .zip file to your Authorized Support Provider.