Page created: 16 Jul 2021
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Page updated: 8 Feb 2022
Check your provisioning connection by adding a user.
Create a user
- Go to .
- Click + Add User.
- In the Population list, select the population you chose in Creating a provisioning connection in PingOne.
- In the Username field, enter a username in the form of an email address.
- Click Save.
Check for the user in Code42
- In Code42, go to .
- Look for the user that you created in PingOne.
- If the user didn't appear in Code42, check for errors in PingOne by going to , expanding the user you created, and checking the Sync Status tab.