Create a user
  1. Go to Identities > Users.
  2. Click + Add User.
  3. In the Population list, select the population you chose in Creating a provisioning connection in PingOne.
  4. In the Username field, enter a username in the form of an email address.
  5. Click Save.
Check for the user in Code42
  1. In Code42, go to Environment > Users.
  2. Look for the user that you created in PingOne.
  3. If the user didn't appear in Code42, check for errors in PingOne by going to Identities > Users, expanding the user you created, and checking the Sync Status tab.