PingOne for Customers Plus

Configuring flows in DaVinci

After you configure PingOne and test the solution using the wizard, perform additional configuration in DaVinci to enable all features and make the flows available to end users.

Steps

  1. Enter or verify the values for each company variable that’s used in the PingOne for Customers Plus solution.

    These variables determine whether some processes and subflows are included or excluded.

    If you plan to invoke the flow using the widget, you can pass in parameter values that override some of these variables. These parameters are described later in this procedure.

    1. In DaVinci, click the Variables tab.

    2. Locate a variable and click the Pencil icon.

    3. In the Value field, verify that the value is correct, or enter a new value for the variable.

    4. Click Update.

    5. Repeat steps b-d for each remaining variable.

      Company variables
      Variable Description

      ciam_sessionLengthInMinute

      The maximum allowed session length for a user in the flow.

      The default value is 5 minutes.

      ciam_appleEnabled

      A boolean that controls whether Apple is enabled as a social sign-on option.

      The default value is true.

      ciam_facebookEnabled

      A boolean that controls whether Facebook is enabled as a social sign-on option.

      The default value is true.

      ciam_googleEnabled

      A boolean that controls whether Google is enabled as a social sign-on option.

      The default value is true.

      ciam_otpFallbackAllowed

      A boolean indicating whether a user can fall back to a one-time passcode (OTP) if a mobile push request times out.

      The default value is true.

      ciam_endUserErrMsg

      A string that is displayed to the user in an error message if an unexpected error occurs.

      The default value is An error occurred.

      ciam_requireMFA

      A boolean that controls whether MFA is required for all users.

      The default value is true.

      ciam_resendOtpLimit

      The maximum number of times a user can resend a one-time passcode.

      The default value is 5.

      ciam_passwordlessRequired

      A boolean that controls whether all end users must use passwordless authentication.

      The default value is true.

      ciam_magicLinkEnabled

      A boolean that controls whether magic links are enabled for your end users.

      The default value is true.

      ciam_logoUrl

      The URL for the version of your company logo to display in flows.

      The default value is https://assets.pingone.com/ux/ui-library/5.0.2/images/logo-pingidentity.png.

      ciam_logoStyle

      The CSS style to use for your company logo.

      The default value is width: 65px; height:65px;.

      ciam_companyName

      The name of your company as it should be displayed in user-facing text.

      The default value is Ping Identity.

      ciam_agreementEnabled

      A boolean that controls whether agreement is enabled in your environment.

      The default value is true.

      ciam_agreementId

      The ID of the agreement to present to users if agreement is enabled.

      This value was copied in the Configuring PingOne procedure. There is no default value.

      ciam_recoveryLimit

      The maximum number of times a user can attempt to recover an account.

      The default value is 5.

      ciam_verificationLimit

      The maximum number of times a user can attempt to verify their email address.

      The default value is 5.

      ciam_smsOtpEnabled

      A boolean that controls whether OTP using SMS is enabled in your environment.

      The default value is true.

      ciam_emailOtpEnabled

      A boolean that controls whether OTP using email is enabled in your environment.

      The default value is true.

      ciam_fidoPasskeyEnabled

      A boolean that controls whether Fast IDentity Online (FIDO) passkey is enabled in your environment.

      The default value is true.

      ciam_accountRecoveryEnabled

      A boolean that controls whether account recovery is enabled in your environment.

      The default value is true.

  2. Verify the configuration of the following connectors in your environment:

    Connector Description Connector documentation

    PingOne

    Enables DaVinci to view and update PingOne user information.

    PingOne Connector

    PingOne MFA

    Enables DaVinci to use the PingOne MFA service for multi-factor authentication (MFA).

    PingOne MFA Connector

    PingOne Notifications

    Enables DaVinci flows to send users general communications using SMS, email, and voice message with PingOne’s notifications feature.

    PingOne Notifications Connector

    PingOne Protect

    EnablesDaVinci flows to perform a threat assessment of the current user through PingOne Protect.

    PingOne Protect Connector

    1. On the Connectors tab, find the connector that you want to verify and go to …​ → Edit.

    2. Verify that the Environment ID and Client ID field values match your PingOne values.

    3. If you have made any changes to the values, click Apply.

    4. Repeat the previous steps for each remaining connector.

  3. Configure the PingOne Authentication node.

    1. Click Flows.

    2. Select the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow and go to …​ → Edit.

    3. In the Return Success section, click the PingOne Authentication node.

    4. Verify that the PingOne Application list is set to Use Application ID.

    5. Verify that your application ID is present in the Application ID field.

    6. Click Apply.

    7. Click Save.

  4. If you want to use social sign-on, update the skIdp component in the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow to use your PingOne identity provider (IdP).

    1. Click Flows.

    2. Select the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow and go to …​ → Edit.

    3. Click the Password Sign On Page node.

    4. Click the skIdp component corresponding to a social IdP option that you want to provide.

      The section of the node contents that contains these components looks like this:

      {{#if googleEnabled}}
     {{skIDP}}

{{/if}}
{{#if facebookEnabled}}
     {{skIDP}}
{{/if}}
{{#if appleEnabled}}
     {{skIDP}}
{{/if}}

    5. In the Identity Provider Connector list, select PingOne Authentication.

    6. In the PingOne External Identity Provider list, select an external IdP.

    7. Select Link with PingOne User.

    8. In the PingOne Population list, select Default.

    9. Click Save.

    10. Click Apply.

    11. Repeat steps d-j for each other social IdP option that you want to use.

  5. Verify or add values for the Agreement ID and MFA Policy ID.

    1. Click Flows.

    2. Select the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow and go to …​ → Edit.

    3. Click the Set Flow Constants node.

    4. For the ciam_agreementID variable value, enter the Agreement ID value that you copied in Configuring PingOne if it is not present.

      If your environment has only one agreement, this value is automatically populated.

    5. For the ciam_mfaPolicyID variable value, enter the MFA policy ID that you want to use.

      If you do not enter an MFA policy ID, the default policy is used.

    6. Click Apply.

    7. Click Save.

    8. Repeat steps c-g in the following flows:

      • CIAM Plus With Protect - Profile Management - Agreement TOS - Main Flow

      • CIAM Plus With Protect - SignOn - Subflow

  6. If you want to launch the solution using the widget, add your company name:

    1. Click Flows.

    2. Select the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow and go to …​ → Edit.

    3. Click the Set Industry Variables node.

    4. In the Code section, update the text to include your company name.

      Example:

      	const flowCompanyGreeting = (flowMethod === 'WIDGET' )
		? '<p class="text-muted text-center mb-5">Welcome to  Company Name</p>'
		: <p class="text-muted text-center">Welcome to ${ciam_companyName}</p>;

    5. Click Apply.

  7. Verify that the PingOne flow setting is correct for your environment.

    Choose from:

    • If you want to launch the PingOne for Customers Plus solution using a redirect, the flow must be configured as a PingOne flow.

    • If you want to launch the PingOne for Customers Plus solution using the widget, the flow must not be configured as a PingOne flow.

      1. Click Flows.

      2. Click the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow.

      3. Go to More Options ( ) → Flow Settings.

      4. If you plan to launch the flow through a redirect, click the PingOne Flow toggle.

      5. If you made changes to the flow settings, click Save, close the flow settings pane, and clickDeploy.

      6. If you plan to use the profile management flows, repeat steps a-e for the CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow, CIAM Plus - User Profile Management - Main flow, and CIAM Plus With Protect - Profile Management - Change Password - Main Flow flows.

  8. Configure a DaVinci application with a flow policy that invokes the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow.

    Learn more in Creating an application.

    1. On the Applications tab, click Add Application.

    2. In the Name field, enter a name for the application.

    3. Click Create.

  9. Create a flow policy for the application that you created.

    Learn more in Configuring a flow policy.

    1. On the Applications tab, find the application that you created and click Edit.

    2. On the Flow Policy tab, click Add Flow Policy.

    3. In the Name field, enter a name for the flow policy.

    4. Select PingOne Flow Policy if you plan to invoke the flow using a PingOne redirect.

    5. In the Flows section, select a flow.

      • To launch the PingOne for Customers Plus solution, select the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow.

      • To launch a device management flow, select CIAM Plus With Protect - Profile Management - Change Password - Main Flow or CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow.

    6. In the Version section, select one or more versions of the flow to use.

    7. Click Create Flow Policy.

    8. In the Distribution field, set the weight for the CIAM - Main flow to 100.

    9. Click Save Flow Policy.

    10. Click Apply.

  10. If you are using a test environment, move the flows to your production environment:

    1. In your testing environment, click Flows.

    2. Click the CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow.

    3. Go to More options ( ) → Download Flow JSON.

      Result:

      The Export Flow panel opens.

    4. Click Yes.

      Result:

    The flow and its subflows are downloaded locally.

    1. Sign on to your production environment and click Flows.

    2. Click Add Flow → Import from JSON.

    3. Select the JSON file containing the flows.

    4. Click Import.

    5. Optional: Repeat steps a-h for the CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow, CIAM Plus - User Profile Management - Main flow, and CIAM Plus With Protect - Profile Management - Change Password - Main Flow flows.

    6. Repeat steps 1-14 in your production environment.

  11. If you imported the CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow or CIAM Plus With Protect - Profile Management - Change Password - Main Flow flows, remove the duplicate copies of the CIAM Plus With Protect - Device Registration - Subflow and CIAM Plus With Protect - Change Password - Subflow flows.

    The duplicate copies of the flows have - 1 appended to the flow name.

    1. Click Flows.

    2. Find the OOTB - Device Registration - Subflow - 1 flow and go to …​ → Delete, then click Delete in the confirmation window.

    3. Find the OOTB - Change Password - Subflow - 1 flow and go to …​ → Delete, then click Delete in the confirmation window.

    4. Click the CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow.

    5. Click the Flow Conductor connector, then replace the contents of the Flow ID field with the CIAM Plus With Protect - Device Registration - Subflow flow.

    6. Click Save.

    7. Click Deploy.

    8. Click Flows.

    9. Click the CIAM Plus With Protect - Profile Management - Change Password - Main Flow.

    10. Click the Flow Conductor connector, then replace the contents of the Flow ID field with the CIAM Plus With Protect - Change Password - Subflow flow.

    11. Click Save.

    12. Click Deploy.

  12. Invoke the flow or flows using the widget or a redirect.

    Choose from:

    • If you want to launch the flow in a separate window using a PingOne redirect, use the procedure in Launching a PingOne flow with a redirect. The CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow flow can be launched with a redirect.

    • If you want to launch the flow in a widget within the user’s current window, use the procedure in Launching a flow with the widget. The following flows can be launched with the widget:

      1. CIAM Plus With Protect - Registration and Authentication with Username and Password - Main Flow

      2. CIAM Plus With Protect - Profile Management - Manage MFA - Main Flow

      3. CIAM Plus - User Profile Management - Main flow

      4. CIAM Plus With Protect - Profile Management - Change Password - Main Flow

        When you invoke the flow using the widget, you must include your company logo as a background image in the dialog-content-header__logo CSS class. For example:

        +

        .dialog-content-header__logo {
  background-image: url("./company-logo.svg");
}

        When you invoke the flow using the widget, you can include any of the following parameters. When present, the parameter value is used instead of the corresponding variable value.

        Use the following format to pass parameters to the flow:

        +

        flowParameters:{
     parameter1: "value",
     parameter2: "value"
}
        Parameters
        Parameter Corresponding variable Description

        isAppleEnabled

        ciam_appleEnabled

        A boolean indicating whether Apple is enabled as a social sign-on option.

        isFacebookEnabled

        ciam_facebookEnabled

        A boolean indicating whether Facebook is enabled as a social sign-on option.

        isGoogleEnabled

        ciam_googleEnabled

        A boolean indicating whether Google is enabled as a social sign-on option.

        isPasswordlessRequired

        ciam_passwordlessRequired

        A boolean indicating whether all end users must use passwordless authentication.

        isEmailMagicLinkEnabled

        ciam_magicLinkEnabled

        A boolean indicating whether magic links are enabled for your end users.

        isTermsOfServiceEnabled

        ciam_agreementEnabled

        A boolean indicating whether agreement is enabled in your environment.

        isSmsOTPEnabled

        ciam_smsOtpEnabled

        A boolean indicating whether one-time passcode using SMS is enabled in your environment.

        isEmailOTPEnabled

        ciam_emailOtpEnabled

        A boolean indicating whether one-time passcode using email is enabled in your environment.

        isFidoPasskeyEnabled

        ciam_fidoPasskeyEnabled

        A boolean indicating whether FIDO passkey is enabled in your environment.

        isAccountRecoveryEnabled

        ciam_accountRecoveryEnabled

        A boolean indicating whether account recovery is enabled in your environment.