Use the following procedure to manually update the Box OAuth tokens.

  1. Obtain new Box OAuth tokens, see Generate OAuth access and refresh tokens.
  2. If using the flatfile method for token storage, delete the boxoauthtoken.conf file located at <pf_install>/server/default/data/adapter-config. If using the database method for token storage, delete the row that contains the Box tokens from the saas_connection_fields table.
  3. On the Target screen of the SP connection, update the following fields with the new OAuth token values:

    OAUTH_ACCESS_TOKEN

    OAUTH_REFRESH_TOKEN

  4. Restart PingFederate. This will regenerate the flatfile or repopulate the database with the new credentials.