The PingFederate ServiceNow Provisioner allows PingFederate to integrate with ServiceNow for user provisioning and single sign-on (SSO).
Features
- Manages users in ServiceNow based on changes in an
external data store that is attached to PingFederate.
- Creates, updates, and disables users.
- Allows you to enable the create, update, and disable capabilities independently.
- Allows you to provision disabled users.
- Browser-based single sign-on (SSO) and single logout (SLO) initiated by the service provider (SP) or identity provider (IdP).
- Pre-populates some connection settings with the included quick connection template and SAML metadata file.
Intended audience
This document is intended for PingFederate administrators.
Before you start, you should be familiar with the following:- The following sections of the PingFederate documentation:
- The following sections of the ServiceNow documentation:
- Known issues and limitations for this integration.
System requirements
- PingFederate 9.0 or later.
- To allow PingFederate to make outbound connections to the ServiceNow API, you
might need to whitelist the following domain in your firewall:
- https://yourinstance.service-now.com
- https://yourinstance.servicenowservices.com
- Administrator access to a ServiceNow instance running one of the following
versions:
- Vancouver
- Utah
- Tokyo
- San Diego
- Rome
- Quebec
- Paris
- Orlando
- New York
- Madrid
- London