PingAuthorize

Running the collect-support-data tool

Steps

  1. Run the collect-support-data tool.

    Make sure to include the host, port number, bind DN, and bind password.

    Example:

    <PingAuthorize>/bin/collect-support-data \
  --hostname <host> \
  --port <port> \
  --bindDN "cn=<dn>" --bindPassword <password>

  2. Email the generated .zip archive to your authorized support provider.