Known issues and limitations

Page created: 10 Oct 2022 |

Page updated: 11 Oct 2022

| 1 min read

Facebook Workplace by Facebook Other Documents Integrations Language English Integration Content Type Product documentation Audience Administrator

The following are known issues or limitations with the Workplace from Facebook Provisioner.

Known issues

Values for the roles attribute are not shown in the Workspace UI or API response.

Due to a limitation in PingFederate, once a user attribute is set, it can be updated but not cleared.
Due to a limitation with PingFederate 9.0 and 9.0.1, the manager attribute cannot be mapped and used. There is no impact to other functionality.
In PingFederate 8.1 and earlier, when you configure a second SP connection with the provisioning connector, the second connection might be pre-populated with the channel from the first connection. To avoid conflicts, remove this pre-populated channel and create a unique channel for each connection.
Workplace does not support single logout (SLO).
When using the default mapping for the manager attribute, the process for adding a manager involves an Active Directory search, followed by a call to Workplace by Facebook. This might diminish initial synchronization provisioning performance. To improve performance, you can use a custom attribute mapping to link the manager attribute to a manager’s email.