Before you create an agent, import or create an agent listener
Import or generate a key pair.
The key pair's subject or subject alternative names list needs to include the host or hosts the agent will use to contact the PingAccess policy server.
- Click Security and then go to .
- Click the Pencil icon.
- Click Assign HTTPS Listener for the key pair.
- Select the Agent check box.
If the environment is clustered, check the pingaccess.log file on each engine to ensure replication completed before restarting each engine.