Delete account

You can delete your Keyless Authenticator account at any time. Deleting your account removes your linked accounts from the app. However, you will not be able to authenticate to those accounts if Keyless Authenticator is required for access.

Check with your IT administrator for any linked accounts before deleting your data.

Step 1: Open Keyless Authenticator settings

Tap the gear button on the main screen to open the Keyless Authenticator settings panel.

Open settings

Step 2: Tap Delete Keyless Data

To delete your Keyless data, tap the red Delete Keyless Data button at the bottom.

Delete Keyless data

Step 3: Authenticate

Keyless Authenticator asks you to confirm by authenticating with your face. To complete this process, make sure your face is not covered by your hair, a mask, or a hat.

Authenticate to confirm deletion