Certificates
To add or replace a server certificate (an LDAPS/HTTPS certificate), submit a request through the service request form, accessible from the Support & Community page.
About this task
Administrators have the option of using self-signed certificates or CA-signed certificates for the server certificate. Where possible, we encourage the use of CA-signed certificates. Self-signed certificates are only recommended for demonstration and proof-of-concept environments. The certificate can also be generated automatically.
Learn more in Server certificate in the PingDirectory Server Administration Guide.
Steps
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Complete the following fields:
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Subject: Enter a description of your request, including the action to be taken.
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Environment Type: Specify the type of environment affected by this request.
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Proposed Change Window: Specify the dates or times in which you want the work complete.
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From the Capability list, select PingDirectory service requests → Certificates.
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In the Certificate to add or replace field, enter the name of the certificate you want to add or replace.
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Select the appropriate description from the Business Priority list:
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Change needed by deadline to avoid business impact
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Change modifies existing functionality
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Change adds new functionality
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Enter a description of your request in the Description field.
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If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the Customer Tracking ID field.
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Click Save.
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Click the Attachments tab and upload the certificate you want to add or replace.