Resolving URL-related errors
Review and update the URL of the identity provider (IdP) initiated single sign-on to resolve the 404 Not Found
and System Error
error messages.
If a user encounters a 404 Not Found
status or a System Error
message, check the URL of the request.
ExampleExamples
- 404 Not Found
-
https://sso.idp.local/idp/startSSO.ping&PartnerSpId=sp1&TargetResource=https%3A%2F%2Fapp.sp1.local%2F causes a
404 Not Found
error, because the separator between the path of the URL and the first query parameter is incorrect. The correct separator is a question mark?
and not an ampersand&
. - System Error
-
https://sso.idp.local/idp/startSSO.ping?PartnerSpId=sp1?TargetResource=https%3A%2F%2Fapp.sp1.local%2F causes a
System Error
message, because the second query parameter separators are incorrect. The correct separator is an ampersand&
and not a question mark?
.
You must also use ampersands for all subsequent separators between additional query parameters in the URL. In addition, you must URL-encode query parameter values that contain restricted characters. For information about URL encoding, see, for example, HTML URL-encoding Reference. |
For both sample issues, update the URL of the IdP-initiated single sign-on (SSO) to the following URL.
https://sso.idp.local/idp/startSSO.ping?PartnerSpId=sp1&TargetResource=https%3A%2F%2Fapp.sp1.local%2F