PingFederate Server

Uninstalling PingFederate from a Windows server

Before you begin

  • Ensure you are signed on to your system with sufficient privileges to uninstall an application.

  • Optionally, make a backup copy of the PingFederate installation directory <pf_install>.

About this task

The method you use to uninstall PingFederate depends on whether you installed it using the installer for Windows or the distribution .zip file.

Steps

  1. Verify the installation medium in Control Panel → Uninstall a Program.

    The existence of a PingFederate entry indicates a previous installation of PingFederate using the Windows installer. If there is no existing PingFederate entry, the distribution .zip file was used to perform the installation.

  2. Depending on the type of installation, uninstall PingFederate using one of the following methods:

    Choose from:

    • To uninstall PingFederate using the PingFederate installer for Windows, go to Control Panel → Uninstall a Program.

    Doing this removes the PingFederate service and the installation directory.

    • To uninstall PingFederate using the distribution .zip file:

      1. Go to Control Panel → Administrative Tools → Services to open the management console.

      2. Right-click the PingFederate service and select Stop.

      3. Run uninstall-service.bat from the <pf_install>\pingfederate\sbin subdirectory that corresponds to your platform processor.

      4. Optionally, remove the PingFederate installation directory <pf_install>.