Server logging
When PingFederate is configured to log DEBUG messages for troubleshooting purposes, it records all runtime and administrative events that can be used for troubleshooting in the <pf_install>/pingfederate/log/server.log file, including status and error messages.
Server log information can be output to a database server.
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The following table describes the recorded elements. Optionally, you can configure elements by editing the log4j2.xml file as well.
| Item | Description |
|---|---|
%d |
Event date and time. |
%X{trackingid} |
The tracking ID values uniquely identify user sessions, useful for correlating log messages in the audit and server logs. |
%p |
Logging level. |
%c |
The Java class issuing the status or error message, when applicable. |
%m |
Status or error message. |
To facilitate troubleshooting, administrators can use a filter utility to aggregate related events using the log filter tool.