PingFederate Server

Resolving multiple active administrative nodes

Follow these steps to fix your cluster if multiple administrative consoles are active.

About this task

In rare situations, usually when the active/passive admin console feature is misconfigured, multiple consoles on a cluster can be active. PingFederate usually resolves this conflict automatically by determining which active console was most recently made active. When this is not possible, it can result in multiple active consoles.

This is an improper cluster state that you must resolve. While multiple consoles are active, PingFederate cannot determine from which active console to pull synchronization data.

Steps

  1. Check the configuration of your consoles to determine which should remain active.

  2. Do the following with the consoles that you want to make passive:

    1. Manually shut down the console.

    2. Delete the admin-node-mode.xml file.

    3. Restart the inactive console.

  3. Go to System → Server → Cluster Management to make sure that passive consoles are synchronizing only with the remaining active console.