Load or performance test
To request a load or performance test, submit a service request through the Support Portal.
Steps
-
Complete the following fields:
-
Subject: Enter a description of your request, including the action to be taken.
-
Environment Type: Specify the type of environment affected by this request.
-
Proposed Change Window: Specify the dates or times in which you want the work complete.
-
-
In the Capability list, select Platform service requests → Load/performance test.
-
In the Date needed field, enter the date that you want to perform the load test. Note that this date must be at least two weeks after the request is submitted.
-
In the Summary of plan field, provide a summary of the activities that will be performed during testing.
-
In the What is the success criteria? field, list the requirements that will determine how the system performed during testing.
-
In the Business Priority list, select the appropriate description:
-
Change needed by deadline to avoid business impact
-
Change modifies existing functionality
-
Change adds new functionality
-
-
In the Description field, enter a description of your request.
-
If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the Customer Tracking ID field.
-
To submit your request, click Save.