PingOne Privilege

Managing access requests

You can view your requests on the Access Requests page.

The page is organized into three tabs:

Managing pending requests

The Pending tab displays all your submitted requests that are awaiting approval. Filter the list by time or click a request to view its details.

Updating or canceling a pending request

To update or cancel a pending request:

  1. In the PingOne Privilege user console, go to Access Management > Access Requests.

  2. On the Pending tab, find the request to update or cancel.

  3. Click View Details.

  4. You can either:

    • Click Edit Request and make your changes.

    • Click Cancel Request to cancel a request entirely.

Managing approved requests

The Approved tab lists all requests that have been approved, granting you active access to resources. Click View Details on any entry for more information.

Closing an approved request

When you close a request, your access to the associated resources is instantly and permanently revoked for that session.

Manually end an approved session before its scheduled expiration time:

  1. In the PingOne Privilege user console, go to Access Management > Access Requests.

  2. Click the Approved tab.

  3. Find the active session you want to end and click View Details.

  4. Click Close to end the session.

Viewing request history

  1. In the PingOne Privilege user console, go to Access Management > Access Requests.

  2. Click the History tab.

    The History tab provides a complete audit trail of all your past requests, including those that were approved, closed, expired, or canceled. * If necessary, filter this view by time and users.

  3. Click View Details to review the specifics of any past request.