PingOne Advanced Services

Signing on to the platform

Click the link you are provided to sign on to the platform.

Steps

  1. On the sign on screen, enter your username in the Username field.

  2. Click Forgot Password and then Submit.

    You are emailed a password reset code to complete the multi-factor authentication process.

  3. Enter the recovery code in the Recovery Code field and create a new password. Enter the new password in the Enter New Password and Verify New Password fields and click Save.

  4. The first time you log in, you will be prompted to read the End User License Agreement (EULA). Review this agreement and click Accept to continue.

    The system displays a green check mark when your authentication is complete. The dashboard opens and displays information about your environments, as shown in the following example. You will likely not see any environments listed the first time you log into the platform.

    In the future, if you forget your password or want to reset it, repeat this process.