PingOne for Enterprise

Approve new directory users

Before you begin

See Allow self registration for new directory users for instructions to enable self registration.

You need to be either a Global Administrator, Identity Repository Administrator, or have at least User Manager entitlements to approve a new directory user.

About this task

If you’ve configured self-registration to require approval, after a new directory user registers, you will need to approve their access to PingOne.

Steps

  1. Go to Users → User Directory → Users.

Users who have self-registered and haven’t yet been approved have a Status value of Pending Approval.

  1. For the user to approve, click the down-arrow next to the Details button and click Approve.

    Result:

    The user status changes to Enabled and the user can now access PingOne.

  2. Repeat these steps for any additional new users to approve.