PingOne for Enterprise

ServiceNow Connection Configuration

Steps

  1. Import the metadata for ServiceNow:

    Choose from:

    • Click Select File to upload the metadata file.

    • Click Or use URL to enter the URL of the metadata.

  2. In the ACS URL field, enter the The URL to the ServiceNow instance homepage value from ServiceNow.

  3. In the Entity ID field, enter the The entity identification, or the issuer value from ServiceNow.

  4. In the Target Resource field, enter a URL to redirect the user to after IdP-initiated single SSO.

  5. In the Single Logout Endpoint field, enter a URL for PingOne to send single logout (SLO) requests to.

  6. In the Single Logout Response Endpoint field, enter a URL for PingOne to send SLO responses to.

  7. To add a Primary Verification Certificate, click Browse to locate and upload a local certificate file used to verify SLO requests and responses coming from ServiceNow.

  8. To add a Secondary Verification Certificate, click Browse to locate and upload a local certificate used to verify SLO requests and responses if the primary certificate fails.

  9. Select the Force Re-authentication checkbox to require your identity bridge to re-authenticate users with an active SSO session.

  10. Select the Encrypt Assertion checkbox to encrypt outgoing SAML assertions.

  11. On the Signing line:

    Choose from:

    • Click Sign Assertion to have PingOne sign outgoing SAML assertions. This is the default option.

    • Click Sign Response to have PingOne sign responses to incoming SAML assertions.

  12. From the Signing Algorithm list, select an algorithm with which to sign SAML assertions.

  13. Select the Use Custom URL checkbox to enter a customer URL to launch ServiceNow from the dock.

  14. Select the Set Up Provisioning checkbox to configure user provisioning to ServiceNow.

Next steps

In PingOne, click Continue to Next Step.