PingOne for Enterprise

ServiceNow Attribute Mapping

About this task

PingOne will automatically populate required SAML attributes.

For ServiceNow, the required attribute is SAML_SUBJECT.

If you enabled provisioning, the required provisioning attribute is Username. All other provisioning attributes are optional.

Steps

  1. To add an additional optional attribute, click Add new attribute.

  2. In the Application Attribute field, enter the attribute name as it appears in the application.

  3. In the Identity Bridge Attribute or Literal Value field, choose one of the following:

    Choose from:

    • To map to the application attribute: Enter or select a directory attribute.

    • To assign to the application attribute: Select As Literal, then enter a literal value.

  4. To create advanced attribute mappings, click Advanced.

    For more information, see Create advanced attribute mappings.

Next steps

Click Continue to Next Step.