Page created: 24 Jul 2019 |
Page updated: 6 Nov 2019
If a problem occurs when trying to use the Administrative Console, reasons may include one of the following:
- The web application container that hosts the console is not running. If an error occurs while trying to start it, consult the logs for the web application container.
- If a problem occurs while trying to authenticate, make sure that the target server is online. If it is, the access log may provide information about the authentication failure.
- If a problem occurs while interacting with the server instance using the Administrative Console, the access and error logs for that instance may provide additional information.