Testing and troubleshooting the sync
Follow these steps to test and troubleshoot your configured sync between PingOne and PingDirectory.
Steps
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Test the sync:
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Run the sync with the following command:
/opt/<PingDataSync>/bin/resync -p <sync_pipe_name>
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Optional: If the sync results in any errors, see the
/Ping/<PingDataSync>/logs/tools/re-sync-failed-DNs.log
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Optional: If you receive an error that includes
Cannot connect because: The connection to server localhost:11389 was closed while waiting for a response to a bind request SimpleBindRequest(dn='cn=dmanager').
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In the PingDataSync admin console, go to Configuration → External Servers → ServerPD_PDtest.
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Update your password.
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