Page created: 27 Jul 2022
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Page updated: 6 Feb 2023
Use the PingAccess Upgrade Utility to upgrade the engine.
For more information on upgrading PingAccess, see Upgrade PingAccess. The following flowchart displays an example engine upgrade.
In this flowchart:
- A user with a WebSession Cookie sends a request to the load balancer.
- The load balancer directs the request to one of the un-upgraded engine nodes. The first engine node is using the target version of PingAccess, while the other engine nodes are still using the source version of PingAccess.
- The administrative node is using the target version of PingAccess.
Before beginning the upgrade process, make sure you have:
- Ensured the PingAccess engine is running
- Downloaded the PingAccess distribution .zip file or the incremental update bundle and extracted it.
- The PingAccess license
Any warnings or errors encountered are recorded in log/upgrade.log, as well as on the screen while the utility is running. The upgrade uses an exit code of 0 to indicate a successful upgrade and an exit code of 1 to indicate failure.
Important:
If PingAccess is running as a service and you upgraded using the upgrade utility:
- In Linux, update
PA_HOME
in/etc/systemd/system/pingaccess.service
to point to the new installation. - In Windows, remove the existing PingAccess service (<OLD_PA_HOME>\sbin\Windows\uninstall-service.bat) and add the new service (<NEW_PA_HOME>\sbin\Windows\install-service.bat).