PingID End User Guide

Enabling PingID mobile app permissions for iPhone

We recommend enabling all PingID mobile app permissions.

About this task

If you accept all pop-up requests when you install PingID mobile app, all required permissions are enabled by default. If you need to enable them at a later date, you can do so through the PingID mobile app settings on your device.

Steps

  1. On your device, go to Settings → PingID.

    Result:

    The PingID mobile app settings are shown.

  2. Tap the relevant slider to On to enable any of the following settings:

    Option Description

    Tap Location, then select While Using the App

    Enable PingID mobile app to access your location information, to enhance security, and enable you to bypass sign on when in authorized locations if enabled by your organization settings.

    Camera

    Allow PingID mobile app to access your camera, so you can scan the QR code when pairing your device.

    Background App Refresh

    Enable PingID mobile app to check for new information in the background in an intelligent and controlled manner.

    Cellular Data

    Enable PingID mobile app swipe or fingerprint authentication to use your phone data when not connected to a Wi-Fi network.