PingID End User Guide

Authenticating with PingID using a YubiKey

You can use a YubiKey to access your account using a web browser, to access your company’s VPN, or to access a Windows login or Mac login machine.

Before you begin

Pair your YubiKey with your account to enable authentication. For more information, see Using a YubiKey (OTP) for authentication with PingID.

About this task

If you are using a virtual machine (VM) to connect to your accessing device and to authenticate with your YubiKey, configure your VM to recognize a USB device.

Authenticating using a YubiKey

Authenticate using your YubiKey hardware token.

About this task

In a browser, sign on to your account and then use your YubiKey hardware token to authenticate.

Steps

  1. Sign on to your account or access an application that requires authentication.

    Result:

    The YubiKey Authentication window appears, prompting you to enter a YubiKey passcode.

    A screen capture of the YubiKey Authentication window with the request message to insert your Yubikey to authenticate.
  2. Insert the YubiKey into your computer USB port. Press the YubiKey button.

    Make sure the YubiKey Authentication window is selected as the active screen before you press the YubiKey button.

    Result:

    A automatically generates and enters into the YubiKey Authentication window.

    If you are using a YubiKey Neo and need to register using a browser on your mobile device through NFC, the process is different. To complete the registration process:

    1. Download the YubiClip application to your mobile device and enable NFC.

    2. Place the YubiKey next to your mobile device. The verification code is copied to the device clipboard.

    3. Paste the code into the YubiKey Authentication field in your browser. Tap Verify.

  3. Click Sign On.

    Result:

    A green check mark appears, indicating authentication is successful and your access is approved.