PingID End User Guide

Disabling push notifications

If you experience slow internet speeds, or prefer to authenticate using a one-time passcode (OTP) only, you can disable push notifications to PingID mobile app.

About this task

Animation of mobile app showing disabling push notifications.

Steps

  1. Open PingID on your mobile device and tap the Menu icon (Screen shot showing the Menu icon).

  2. Tap Settings (creen capture of the Settings icon).

    You’ll see a list of your organizations.

  3. To disable notifications, tap Allow Notifications until the slider turns gray.

Result

The settings are updated immediately. The next time you need to authenticate, enter the latest passcode that appears in the PingID mobile app.