PingID End User Guide

PingID authentication for the web

There are many authentication methods that your company can enable to allow you to securely authenticate with PingID.

To access your account or app using a web browser, you can authenticate using the following authentication methods:

  • PingID mobile app: Authenticate using the PingID app on your Android or iOS mobile device with swipe, biometrics authentication, Apple Watch, or a one-time passcode (OTP). PingID mobile app can also be used to authenticate manually when offline.

  • Desktop app: If you pair desktop app through the web, you can use it to generate a one-time passcode (OTP) to authenticate securely to access your account or app.

  • Authenticator app: Generate a one-time passcode using an authenticator app, such as Google Authenticator.

  • Windows Hello: If your Windows Hello device supports FIDO2 biometrics, use it to access your account and/or apps via a web browser, using PingID authentication.

  • Apple Mac Touch ID: If your Mac machine supports FIDO2 platform biometrics, use it to access your account or apps through a web browser using PingID authentication.

  • iOS or iPadOS biometrics: If your iOS device supports FIDO2 biometrics, use Face ID or Touch ID to access your account and/or apps via a web browser, using PingID authentication.

  • Android biometrics: If your Android device supports FIDO2 biometrics, you can use it to access your account and/or apps via a web browser, using PingID authentication.

  • Security key: Connect your security key to your machine and then tap to authenticate. You can also use your security key to authenticate manually when offline.

  • Authenticator app: Generate a one-time passcode using an authenticator app, such as Google Authenticator.

  • YubiKey: Connect your YubiKey to your machine and then tap to generate a one-time passcode.

  • SMS or voice: You receive a one-time passcode (OTP) by SMS or by voice call.

  • Email: You receive an OTP by email.

  • Hardware token: You are asked for an OTP, which you copy from your hardware token.

To benefit from secure, multi-factor authentication using PingID, first you must pair or connect your device with your account.