PingID End User Guide

Choosing a different device for authenticating (VPN)

About this task

If you have more than one device paired with your account, choose the device you want to use to authenticate.

The ability to pair more than one type of device, and the type of device you can use to authenticate is defined by your organization.

Steps

  1. Sign on to your VPN.

    1. In a web browser, enter your VPN sign on URL.

    2. Enter your username and password.

      If you have more than one device, a message appears detailing each device in a numbered list.

    3. For multiple devices only: Enter the number of the device you want to use to authenticate.

    4. Click Sign In.

      Result:

    A message appears requesting that you authenticate, and an authentication notification is sent to your device.

  2. Authenticate using your selected device.

    The authentication can be a request for swipe, fingerprint authentication, or a passcode, depending on your device.

  3. Click Sign In.