Managing your devices

Add, remove, or edit the devices that you use to authenticate depending on your needs. Choose from a list of devices when you authenticate. Manage your PingID mobile app (including transferring the app to a new device), manage PingID desktop app, and find out what to do if your device is lost or stolen.

Throughout this section, we will use the term "device" and "authentication device" to include "authentication method" as well unless there is a specific difference.

Adding and authenticating with multiple devices

If you have more than one device paired with your account, you can select an alternative device to authenticate with during the sign-on process. This is useful when you leave your phone at home, find yourself temporarily without an internet connection, or need to authenticate manually.

Managing PingID mobile app

You can manage many of your PingID settings from the PingID mobile app, including:

Managing PingID desktop app

You can manage many of your PingID settings from within the PingID desktop app, including: