PingID End User Guide

Authenticating using an authenticator app

Authenticate using your authenticator app, such as Google Authenticator or Microsoft Authenticator, to generate a passcode to use to authenticate with PingID.

Steps

  1. Sign on to your account or access an application that requires authentication.

    A screen capture of the PingID Sign On window.

    Result:

    The Authentication window appears, prompting you to enter a passcode.

    A screen capture of the Authentication window requesting the passcode from your authenticator.

  2. Launch your authenticator app.

    Result:

    The authenticator app displays a for your account.

    A screen capture of the Google Authenticator window displaying the passcode.

    This example shows the Google Authenticator.

  3. In your browser, in the Authentication window, enter the passcode. Click Sign On.

    Result:

    A green check mark appears, indicating authentication is successful and your access is approved.