PingID End User Guide

Authenticating using a hardware token (VPN)

Use a one-time passcode (OTP) from your hardware token to authenticate securely with PingID when accessing your VPN.

Steps

  1. From your web browser or app, sign on to your VPN with your username and password.

    Result:

    You’re offered a text entry field for an OTP.

  2. In the text entry field, enter the OTP displayed on your hardware token to authenticate to your VPN.

    If your VPN sign-on screen is set to ask for your password, and you’re using an 8‑digit OTP code from your hardware token, enter your password, then a comma, then the 8-digit code.

    For example, MyPassword,12345678.

  3. Click Sign in.

    Result:

    After You’re authenticated, You’re signed on to your VPN.