PingID End User Guide

Authenticating using a hardware token (Windows login)

Use a one-time passcode (OTP) from your hardware token to authenticate securely with PingID when accessing your Windows machine.

Steps

  1. Sign on to your Windows machine.

    Result:

    The Authentication window appears requesting the OTP displayed on your hardware token.

    A screen capture of the Authentication window requesting the OTP displayed on the hardware token.

  2. Enter the OTP from your hardware token. Click Verify.

Result

The green Authenticated message with a check mark appears, indicating authentication is successful and your access is approved. After a few moments, you are signed on to Windows.

A screen capture of the green Authenticated message with a check mark indicating successful authentication.

If you did not get the green check mark, your hardware token might be out of sync. You will see a further authentication window.

A screen capture of the Authentication window final step.

Enter the OTP from your hardware token. Click Sign On. You should see the green check mark shown above.