PingID End User Guide

Authenticating using an SMS or voice passcode (Windows Login)

After you set up authentication by SMS or voice, to sign on to your Windows machine, you receive a passcode to use to authenticate.

About this task

Use a voice call or SMS to receive an authentication passcode from PingID.

  • Voice call: You receive a phone call with an automated recording of your passcode.

  • SMS: You receive an SMS with details of your passcode.

Steps

  1. Sign on to your Windows laptop or desktop machine.

    Result:

    The Authenticating window appears. You receive an SMS or voice message on your mobile device showing the one-time passcode (OTP).

  2. In the Authentication window, enter the passcode. Click Sign On.

    A screen capture of the Authentication window, requesting you to enter the authentication passcode sent through SMS.

    If you didn’t receive a passcode by SMS or voice call, click Resend Passcode.
    A screen capture of a Windows desktop home page after a successful sign-on.

    Result:

    You see a green Authenticated message with a check mark indicating that authentication is successful, and your access is approved.