PingID End User Guide

Pairing your hardware token (VPN)

Register or 'pair' your hardware token so that you can generate a one-time passcode (OTP) and use it to authenticate securely with PingID when accessing your VPN.

Steps

  1. From your web browser or app, sign on to your VPN and enter your username and password.

  2. You will be asked to choose between several pairing devices. Enter other.

  3. Click Sign in.

  4. In the next text entry field, enter token followed by a space and then the serial number of your hardware token. (The serial number is usually printed on the back of the token. For example, token 12345678.)

  5. In the OTP text entry field, enter the passcode on your hardware token.

  6. Click Sign in.

    Result:

    Your hardware token is paired and authentication completed. You are signed into your VPN.