PingID End User Guide

Authenticating using the desktop app (VPN)

After you setup the PingID desktop app authentication for web, use the desktop app to generate a one-time passcode (OTP) to use to authenticate with a VPN.

About this task

Use the PingID desktop app to authenticate for web with a VPN.

Steps

  1. From your web browser or application sign on to your VPN:

    1. Enter your username and password.

    2. Click Sign In.

      Result:

    For multiple devices only: a message displays all of your devices in a numbered list.

    1. Enter the number for the PingID desktop app and then click Sign In.

  2. Launch the PingID desktop app.

    Result:

    A passcode generates.

    A screen capture of a one-time password generated by the PingID desktop app.

  3. In the blank field, enter the OTP and then click Sign In.

    Result:

    After you successfully authenticate, your browser is redirected to your VPN.