PingID End User Guide

Authenticating using email (VPN)

After you set up email authentication for web, you receive a through email to use to authenticate to your VPN.

About this task

Use your email to receive an OTP to authenticate to your VPN.

Steps

  1. From your web browser or application, sign on to your VPN:

    1. Enter your username and password.

    2. For multiple devices only: A message displays showing a numbered list of all your devices. Enter the number for email.

    3. Click Sign In.

      Result:

      You receive an email with your OTP.

      A screen capture of the New Authentication Request from SSO email displaying a one-time passcode to authenticate with PingID.
  2. In the text entry field, enter the OTP from step 1. Click Sign In.

    Result:

    After your authentication is successful, you are signed on to your VPN.